FAQs
Shipping
All orders are shipped via USPS or UPS and should arrive within 7 business days. A tracking number will be emailed to you once your order is processed. A tracking number will be emailed to you once your order is processed and shipped. In the event your order is delayed please check with your local Post Office. Once we hand the packages over to the Postal Carrier it is in their possession and they can assist you further. Here is their contact information www.usps.com or 1-800-275-8777. Please also keep in mind that if your package is taking longer than expected to arrive it can be due to errors in routing or heavy seasons such as Christmas, Mother's Day, etc.
Pre order items will ship on or before the date and please keep in mind that date may change due to high volume orders. Items that are purchased along with a pre order item will all be shipped together.
Returns And Exchanges
Due to Covd-19 we will not be accepting any RETURNS. ALL SALES ARE FINAL! We will accept RETURNS on DAMAGED/DEFECTIVE Merchandise. We must be notified 3 business days from the date of your delivery or you will not qualify for a return. Please send a photo and invoice information to support@TheEmpireCollection.shop. Please remember All Sales Are Final and all Returns will be handled with Store Credit. We Do Not Issue REFUNDS!
If you receive the wrong product or damaged/defective product we will take responsibility for the shipping cost and send you a prepaid shipping label via email.
Cancellations
Once you place your order No order can be cancelled, No order changes and No price adjustments.
Let customers speak for us
Paris Travis Set
I love the comfy feel of the material. You can dress this set up or down. It gives a very classic vibe!
Racqueal Gamble
Paris Travel Set
Paris travel set
This set is very comfortable. You can dress it up or just wear it casual to lounge around or run errands. Soft material that moves with you.
Christine J.
Paris Travel Set
Purchase 1 or 2 — You Will Be Satisfied ‼️
I absolutely love the glow sets and have ordered it on about 4 or 5 different colors. They fit comfortably, the quality of the material is very good and soft. I can dress the sets up or down. I can wear them to work or even Sunday worship with a cardigan and some nice boots or heels. I love wearing them.
Theodora King
The Glow Up Set
Fall Vibes V neck
I received my Fall V neck sets in record time as usual. They are cozy & comfy. I love the colors. Perfect for lounging and I love dressing them up or down for any type of activity. Thank you Empire 💙💜❣️
Felicia Culbertson
Fall Vibes V-neck
Fall Vibes Vibin
Very pleased with my fall vibes I think I may have 9 sets and still need a couple other colors. The fit the feel the comfort is everything. If you want less room in the stomach area you can easily size down. TEC never disappoint
Tanya
Fall Vibes V-neck
Glow up set are amazing
They are amazing and comfortable. The best thing I ever bought.
Sabrina Edmonds
The Glow Up Set
Botanical Midi Dress
I love this dress. The material, the length, and the colors are great as well. I can't wait to wear it.
Thank you TEC!
Bev Abney
Botanical Bloom Midi Dress
Berets/Tams
Love them,I get alot of compliments about them.Have many colors and will be getting more of them
Linda Mincey
Berets/Tams
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